Consular services are provided in accordance with the principles of equality, impartiality, efficiency and transparency.
For proceedings initiated upon application by the interested party, the time limits indicated shall run from the date on which the application is effectively accepted by this Consular Office. The date of effective acceptance shall be understood as the date on which the request sent by email (to the addresses indicated below) or via certified email (PEC) (amb.pretoria.consolare@cert.esteri.it) is received, or the date on which the documentation sent in original by postal courier is actually received. Upon receipt of any document submitted through these channels, the relevant date is recorded on the document itself.
Italian Consulates ensure protection to all Italian nationals in cases involving violations of their fundamental rights and restrictions on or deprivation of their personal liberty. They also provide assistance in emergency situations, in locating family members, in succession proceedings opened abroad, and in the repatriation of human remains.
Information on the protection of natural persons with regard to the processing of personal data for the provision of consular services (excluding visa issuance and citizenship applications), pursuant to Article 13 of the General Data Protection Regulation (EU) 2016/679.
Consular Office
Email: consolato.pretoria@esteri.it
– Consular Office
Tel.: +27 12 423 0026
Email: statocivile.pretoria@esteri.it
PEC: amb.pretoria.consolare@cert.esteri.it
(This address is exclusively enabled for the receipt of certified email (PEC).)
– Visa Office
Tel.: +27 12 423 0025
Email: visti.pretoria@esteri.it
Public Opening Hours of the Consular Office
(Consular and visa services)
Monday, Wednesday, Thursday and Friday morning: 09:30–12:00
Wednesday afternoon: 14:00–16:00
Tuesday: closed to the public
To make an appointment, please send an email to consolato.pretoria@esteri.it, statocivile.pretoria@esteri.it or visti.pretoria@esteri.it, or call the telephone numbers indicated above.
IMPORTANT NOTICE
The Embassy no longer accepts cash payments.
Payment of all consular fees must be made exclusively by bank transfer (EFT). All bank charges associated with the transfer shall be borne by the applicant. Accordingly, the exact amount due, net of all bank charges, must be credited to the Embassy’s account. If the amount credited to the Embassy’s account is less than the amount due, the requested documents cannot be issued. Applicants are therefore advised to ensure, when making the transfer, that all bank charges are borne by the remitter. As bank charges also apply to cash deposits, applicants are kindly requested to use bank transfer (EFT) instead.
The payment reference must compulsorily include the surname of the person for whom the consular service is requested, and not the surname of the person making the bank payment, if different.
The bank transfer must be made to the following account:
Beneficiary: Embassy of Italy, 796 GEORGE AVE, ARCADIA – 0083 – Pretoria
Bank: First National Bank
Branch: 251345 – Brooklyn
Current Account: 62419825122
SWIFT: FIRNZAJJXXX
Payment reference: “Surname of the person for whom the service is requested”
The fees for consular services are revised every three months in accordance with the applicable exchange rate.
For further information, please contact the Consular Office by telephone on 012-4230026 or by email at consolato.pretoria@esteri.it.
For information on visa fees, please call 012-4230025 or email visti.pretoria@esteri.it.
Last updated: 10 September 2026.